# Question 62: Four Subscribers Across an Effective Date

## Your role

You represent Northwind Learning, an online subscription company, after four customers sue under a cancellation statute amended on July 1, 2025. Determine which statutory version governs each alleged act and which claims remain timely.

## Governing law

Assume the following Subscription Renewal Act rules apply:

1. Through June 30, 2025, the former Act required clear renewal terms before initial enrollment and a reminder before each automatic renewal. It permitted cancellation by the method clearly disclosed at enrollment and provided $200 statutory damages for each noncompliant enrollment, renewal, or cancellation refusal.

2. Effective July 1, 2025, the amended Act retained the enrollment-disclosure and renewal-reminder duties, required a one-step online cancellation method for subscriptions enrolled online, and increased statutory damages to $500 for each noncompliant enrollment, renewal, or cancellation refusal.

3. Initial-enrollment disclosure duties are governed by the law in effect on the enrollment date.

4. Each automatic renewal is a separate event governed by the law in effect on the renewal date, including the remedy attached to a violation occurring on that date.

5. A cancellation request and any refusal to honor it are governed by the law in effect when the request is received. A later communication repeating an earlier refusal does not move the violation date.

6. The amendment applies to agreements entered before July 1 only as to renewals and cancellation requests occurring on or after July 1. It does not retroactively change the legality or remedy for earlier conduct.

7. Claims accruing before July 1 retain the former two-year limitation period. Claims accruing on or after July 1 have a one-year limitation period. A claim accrues on the date of the challenged enrollment, renewal, or refusal.

8. Filing after the amendment does not cause the amended law or remedy to govern earlier conduct.

9. If the statutory text assigns different dates to connected events, each event is analyzed separately rather than treating the subscription relationship as one continuing violation.

10. A limitations period that expires before suit is not revived by pleading the same event as part of a continuing course.

## Facts

The complaint was filed on August 1, 2026. The four customers allege:

**Arlo**

Arlo enrolled online on May 15, 2025. The enrollment page omitted the renewal price. Northwind sent no reminder before his subscription renewed automatically on June 15, 2025. He did not cancel.

**Bina**

Bina enrolled online on June 20, 2025 with a compliant disclosure under the former Act. Her subscription renewed automatically on July 3, 2025. Northwind did not send the reminder and renewal disclosure required by the amended Act.

**Cato**

Cato enrolled online in March 2025. His enrollment disclosure stated that cancellation required a phone call. On June 30, 2025, he instead sent a cancellation request through Northwind's general web chat. Northwind replied on July 2 that he must use the disclosed phone method. The account renewed on July 4 without the amended Act's renewal reminder. Northwind's system shows the June 30 chat was received and routed that day.

**Drea**

Drea enrolled online on September 1, 2025. The disclosure was compliant. On September 10, 2025, she clicked “cancel,” but Northwind required five additional chat screens and then rejected the request. Northwind sent no renewal reminder before her subscription renewed on September 15.

Northwind argues that every agreement formed before or after July 1 should be governed by one version for its entire life. Plaintiffs argue that filing after July 1 makes the amended $500 remedy apply to all conduct and that every renewal keeps all earlier defects alive.

## Assignment

Analyze:

* The governing version and remedy for Arlo's enrollment and June 15 renewal.
* The governing version, remedy, and limitation period for Bina's July 3 renewal.
* The governing version for Cato's June 30 cancellation request, July 2 response, and July 4 renewal.
* The governing version and timeliness of Drea's September 10 cancellation and September 15 renewal claims.
* The effect of the transition clauses on preexisting agreements.
* Whether filing date or continuing-violation reasoning changes any result.
* The exact claims and statutory-damages amounts that remain viable on August 1, 2026.
* Northwind's concrete answer and settlement posture claim by claim.

---

---